The rise in eCommerce, driven by increased usage of smartphones and the internet, has given consumers an unprecedented level of shopping convenience. This increase in the convenience of eCommerce businesses has changed consumers perceptions of shipping and fulfillment times. In a recent study, a consumer’s perception of “fast” shipping has decreased by 50% in just one year: from 5-7 days to just 2-3 days. As a result, traditional fulfillment processes are being stressed by their inflexibility and high cost. The question isn’t how do you compete? The question is how do you survive? At GrandCanals, we help companies survive and thrive by improving their fulfillment processes and accelerating their eCommerce transformation through our in depth supply chain management software.
Discover why they chose GrandCanals as their partner for analytics-driven fulfillment.
GrandCanals enabled HarmonicTrue to rapidly analyze and reduce their fulfillment spend – across all their carriers. The Fulfillment Intelligence Cloud provides continuous supply chain management, further driving value and metrics on the shipping costs to serve their customers.
The Fulfillment Intelligence Cloud identified that ~24% of KRAVE Jerky’s shipments were classified as lightweight shipping and thus could be executed with a different carrier — a faster delivery option resulting in improved customer experience.
The Fulfillment Intelligence Cloud (FIC) enabled Panapacific to rapidly analyze their fulfillment spend – across all carriers – and to re-compete the business to drive 29% of savings. In addition, the FIC provides continuous compliance management. This enabled the CFO to further drive value and metrics on the cost to serve their customers.
Retail eCommerce sales will reach $1.915 trillion in 2016, accounting for 8.7% of total retail spending worldwide. Online sales continues to expand rapidly, with a 23.7% growth rate for 2016.
The National Retail Federation estimates that 2016 retail sales grew 3.1% — a small fraction of the eCommerce growth rate. Ecommerce is where the action is – and where customer expectations are being set.
You are competing with Amazon, whether you know it or not. The majority of eCommerce searches are now starting there. How will you ensure they don’t stop there?
70% of worldwide spending will be done by millennials by 2020. Millennial now outpace baby-boomers in combined buying power for the first time in history.