The rise in eCommerce, driven by increased usage of smartphones and the internet, has given consumers an unprecedented level of shopping convenience. This increase in the convenience of eCommerce businesses has changed consumers perceptions of shipping and fulfillment times. In a recent study, a consumer’s perception of “fast” shipping has been compressed by 50% in just one year from 5-7 days to just 2-3 days. As a result, traditional fulfillment processes are being stressed by their inflexibility and high cost. The question isn’t how do you compete? The question is how do you survive? At GrandCanals, we help companies survive and thrive by improving their fulfillment processes and accelerating their eCommerce transformation through our in depth supply chain management software.

2 Minute Overview

Fulfillment IQ Blog

Why We Announced the Fulfilment Intelligence Cloud Version 3.0 Today

Today, the eCommerce rules change. Today, all those who aren’t named Amazon, can fulfill like Amazon.

Webinar Find Winning Numbers Using eCommerce Financial Metrics Improve Shipping

Getting visibility into key financial and operations metrics is a critical first step to enabling them…

How Online Food & Beverage Companies Can Handle the Upcoming Growth in Fulfillment

The eCommerce transformation is hitting pretty much every form of retail, though not all at the same rate…

Taking the Shirt Off Their Back: How Apparel eCommerce Companies Can Imitate Amazon.com

I really like dinosaurs (who doesn’t?), so it can be painful to think about that comet slamming into the Yucatan…

How eCommerce Retailers Can Compete with Amazon: Start with Data

A recent Wall Street Journal article, “Amazon’s Free Shipping Pushes Small Retailers, Delivery Firms to Compete”, highlights several actions eCommerce…

Companies Leveraging Analytics-Driven Fulfillment

Discover why they chose GrandCanals as their partner for analytics-driven fulfillment.

How Harmonic Reduced Their Cost Per Shipment by 42%

GrandCanals enabled HarmonicTrue to rapidly analyze and reduce their fulfillment spend – across all their carriers. The Fulfillment Intelligence Cloud provides continuous supply chain management, further driving value and metrics on the shipping costs to serve their customers.

Improved Carrier Mix through Supply Chain Analytics

The Fulfillment Intelligence Cloud identified that ~24% of KRAVE Jerky’s shipments were classified as lightweight shipping and thus could be executed with a different carrier — a faster delivery option resulting in improved customer experience.


The Fulfillment Intelligence Cloud (FIC) enabled Panapacific to rapidly analyze their fulfillment spend – across all carriers – and to re-compete the business to drive 29% of savings. This enabled the CFO to further drive value and metrics on the cost to serve their customers

Ecommerce, Brick & Mortar, and 3Pls can Benefit

Business-to-Consumer (B2C)

eCommerce sales are growing at almost 24% a year. Millennials now outpace baby boomers in combined buying power. Amazon.com is raising customer expectations making it difficult to compete. In this new eCommerce world, fulfillment is a critical source of competitive advantage. But, how will you confidently deliver on your commitment and delight your customers?

Business-to-Business (B2B)

The internet, as promised, has changed everything. The eCommerce experience, epitomized by Amazon.com, is setting customer expectations, even in B2B transactions. Buyer behaviors are changing rapidly. In this new world, how do you keep up with the changes in distribution and meet the expectations of your customers?

Third Party Logistics (3PL)

Your customers’ businesses are under tremendous pressure – so is yours. Ecommerce is transforming both B2B and B2C markets. Small parcel and LTL direct-to-customer shipments are an increasingly important part of the fulfillment mix, but have 3-5 times more expensive shipping costs compared to traditional distribution methods. In this new eCommerce-driven world, how can you profitably seize the opportunity this transformation presents?



Rise in ecommerce
in 2016

Retail eCommerce sales will reach $1.915 trillion in 2016, accounting for 8.7% of total retail spending worldwide. Online sales continues to expand rapidly, with a 23.7% growth rate for 2016.


NRF estimate of total retail growth rate

The National Retail Federation estimates that 2016 retail sales grew 3.1% — a small fraction of the eCommerce growth rate. Ecommerce is where the action is – and where customer expectations are being set.


Share of ecommerce searches that start on Amazon.com

You are competing with Amazon, whether you know it or not. The majority of eCommerce searches are now starting there. How will you ensure they don’t stop there?


by Millennials

70% of worldwide spending will be done by millennials by 2020. Millennial now outpace baby-boomers in combined buying power for the first time in history.