ABOUT US

Providing analytics-driven fulfillment to help companies increase sales, fulfill with confidence, and delight customers

Online orders continue to grow. Innovative companies such as Amazon.com have invested billions in improving fulfillment. As a result, customer expectations are rising and delivery is now just as important as brand, product, and price.  In this new eCommerce world, fulfillment is a critical source of competitive advantage and may determine if buyers buy. But, if you are not Amazon.com, how do you match their shopping cart & delivery experience?

Our mission at GrandCanals is to deliver a new capability called analytics-driven fulfillment that helps companies increase sales, fulfill with confidence, and delight their customers. At GrandCanals, we use data science to help companies survive and thrive by improving their delivery experience and thus the overall online experience for their customers. As a result, our customers maximize shopping cart conversions (and thus revenues) at the same time they are maximizing customer satisfaction.

HERE IS OUR STORY:

  • FULFILLMENT INTELLIGENCE CLOUD 3.0 RELEASED

    Optimize is renamed to the Fulfillment Intelligence Cloud. Version 3.0 released.










  • OPENED NEW HEADQUARTERS IN LOS GATOS, CA

    As a result of customer success and rapid expansion, the company moves its headquarters to a larger office in Los Gatos, CA.

  • OPTIMIZE VERSION 2.0 RELEASED

    Optimize version 2.0 makes a splash on the market.

  • OPTIMIZE VERSION 1.0 RELEASED

    Optimize, a new class of supply chain optimization software that gives visibility and control over shipping costs, is generally released.

  • KELAN RAPH & ARUN RAO JOIN FORCES

    Kelan, a supply chain consultant with over 2 decades in supply chain management joins forces with friend and technologist Arun to form GrandCanals.