16 May Why We Announced the Fulfillment Intelligence Cloud Version 3.0 Today
Today, the eCommerce rules change. Today, all those who aren’t named Amazon, can fulfill like Amazon. Today, a closed-loop fulfillment strategy based on advanced analytics isn’t reserved for those with huge cash reserves and large IT development staffs. Today, everyone can provide an online customer experience that rivals even the best eCommerce companies.
GrandCanals was founded with a mission to provide our customers with the solutions they need to effectively compete in today’s eCommerce-driven world. Most are faced with rising customer expectations for fulfillment speed and convenience, rising fulfillment costs, and intense competition from an industry gorilla who was built from the ground up for eCommerce. It is a triple threat! Businesses which have a direct-to-customer operation need to enrich their fulfillment chains to profitably meet customer expectations in this rapidly changing eCommerce world.
And today they can. Today marks a significant milestone for GrandCanals as we announce both the release of our Fulfillment Intelligence cloud 3.0 and $4.8M Series A funding. With this release, our customers can now successfully leverage their supply chain into a competitive advantage, with fulfillment and delighted customers at the heart of it. With our funding, we can continue our momentum and further invest in our operations. The Fulfillment Intelligence Cloud 3.0 enables our customers to gain visibility and control over their delivery options and costs. They can model an optimal (and profitable) delivery mix and best answer key questions for a superior customer experience using terms consumers increasingly expect, for example, “When will I receive my purchase?” and “How much will shipping cost?” These are easy questions to ask, but very difficult to answer without a huge IT budget and your own data scientists. Until now. I am super excited about this announcement and about what it signifies for our company and for eCommerce as a whole. I hope you are too and invite you to join us on this journey!