Author: Andrew Atkinson

Most eCommerce retailers are well into their holiday peak planning. After all, securing product, developing and scheduling promotions and updating websites require well-orchestrated, advance efforts.  And with UPS’s June announcement regarding “surge pricing”, no doubt concerns have arisen around shipping cost as well as carriers’ capability to handle daily shipment volume that will exceed an estimated 60% of average. Carriers such as UPS and FedEx plan for the peak holiday shipping season all year and with the experience of a number...

Fulfillment Intelligence Cloud 3.0 Provides Intelligence Required to Improve Fulfillment Chains and Meet Rising Customer Expectations on Delivery Time, Cost and Convenience Los Gatos, Calif., August 10, 2017 — GrandCanals, the market leader in analytics-driven fulfillment, will be participating at eTail East, which will be held August 14-17, 2017, in Boston, Massachusetts. GrandCanals will be hosting a booth (#516), where the company will be showcasing their industry-leading fulfillment analytics capabilities that help e-tailers and retailers fulfill with confidence and delight their...

We’ve written before about how the eCommerce revolution and the related raising of customer expectations by Amazon.com are affecting companies in particular industry verticals, such as apparel.  We’ve talked about the broad challenge posed by omnichannel commerce. We’ve even written a white paper on Surviving the eCommerce Transformation. Although these pieces were all written with our enterprise customers and prospects in mind, they are relevant for 3PLs too. Think about it: for a 3PL, these forces are directly affecting your customers,...

Amazon recently announced that its third annual Prime Day will take place starting on 11 July 2017. For Amazon, it’s their biggest sales day (Internet Retailer estimated shoppers spent about $2.5 billion on Prime Day 2016) and a way of pushing Prime memberships. For Amazon sellers, it’s an opportunity to tap into a big surge in online volume....

The eCommerce transformation is hitting pretty much every form of retail, though not all at the same rate…...

I really like dinosaurs (who doesn’t?), so it can be painful to think about that comet slamming into the Yucatan…...

Are you familiar with Gartner’s free webinar series? You’ll have to register, of course, so in a sense you are paying for information (theirs) with information (yours). But I’ve found it to be a pretty good trade. You can either attend the webinars when they happen (in which case you can ask questions of the analyst), or you can catch the recording later, on demand. Recently, I took the time to check out three webinars that seemed like they would be...

In music, an accelerando is an increase in tempo. In retail, it’s what Amazon is doing with its Fulfillment by Amazon program, which shipped more than two billion products last year, including a 50% increase over the holiday season and a 70% increase in the number of sellers using the service. The Department of Commerce hasn’t released fourth quarter e-commerce numbers yet, but growth in the third quarter was 15.7% year-on-year, so Amazon’s growth is impressive even in a rapidly...

UPS announced an additional General Rate Increase (GRI) update on November 18, 2016. While there was a minor flurry of changes, the big news appears to be the change in the dimensional division from 166 to 139 for packages over 1,728 cubic inches (1 cubic foot). While this move appears to mirror the change FedEx announced a few weeks ago, it’s important to note that the old divisor (166) is maintained for packages under 1,728 cubic inches. Why does this matter?...

The big carriers’ annual General Rate Increase (GRI) is like the hardy perennial of logistics – you know that, whatever else might be happening (like, for example, minimal inflation in most goods and services), it’s going to pop up every year. This year is no exception. Both UPS and FedEx are raising their prices by more than the (subdued) inflation rate – for some services and surcharges, a lot more. Interestingly, unlike last year where both carriers announced very similar increases, this...