Blog Post

In the world of eCommerce, that showroom has been replaced by the website. Now the website must draw in customers, enhance the brand and boost sales, and highlight products in a way that creates desire – and urgency – to purchase. ...

The phenomenal growth of eCommerce is the easiest change in the retail environment to measure, but another crucial, but more qualitative, change is the evolution of a new form of customer journey parallel to that of the traditional, brick and mortar retail experience....

As the holiday peak shipping season nears and shippers are planning how best to manage it, the holiday surcharges announced by UPS may be prompting consideration of alternate carriers for holiday shipments. UPS, as you may recall, will add a 27-cent charge on all ground packages sent to homes between Nov. 19 and Dec. 2 -- the weeks encapsulating Black Friday and Cyber Monday.  And from Dec. 17-23, UPS will charge an extra 27 cents for each ground shipment, 81...