Blog Post

There is one question that many people, mostly parents, will be asking themselves as they shop online this holiday season: “Am I going to receive this order before Christmas?” And shippers will have to answer that question many times throughout the eCommerce customer journey, starting by clearly displaying delivery dates on their eCommerce website and continuing to update customers even after the order has been shipped. If this critical shipping deadline is at all unclear, retailers and eTailers won’t get the sale,...

The Supreme Court ruling In the Wayfair v. South Dakota case, affirmed South Dakota’s claim that Wayfair must collect sales tax for sales in South Dakota. As a result of this new ruling, internet retailers can be required to collect sales tax in states where they have no physical presence....