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The eCommerce transformation is hitting pretty much every form of retail, though not all at the same rate…...

I really like dinosaurs (who doesn’t?), so it can be painful to think about that comet slamming into the Yucatan…...

“Business NOT as Usual” was the theme of the 7th Annual PostalVision2020 conference held in Washington DC on March 21-22, 2017.  The PostalVision2020 initiative was conceived by John Callan to “Reinvent the American Postal Ecosystem of the Future”. Originally focused on regulatory and policy matters, the annual conference has become known for the involvement of dynamic thought leaders and innovators in the postal and parcel arena. This year’s conference focused on the rapidly evolving world of eCommerce driven largely by Amazon...

Are you familiar with Gartner’s free webinar series? You’ll have to register, of course, so in a sense you are paying for information (theirs) with information (yours). But I’ve found it to be a pretty good trade. You can either attend the webinars when they happen (in which case you can ask questions of the analyst), or you can catch the recording later, on demand. Recently, I took the time to check out three webinars that seemed like they would be...

In music, an accelerando is an increase in tempo. In retail, it’s what Amazon is doing with its Fulfillment by Amazon program, which shipped more than two billion products last year, including a 50% increase over the holiday season and a 70% increase in the number of sellers using the service. The Department of Commerce hasn’t released fourth quarter e-commerce numbers yet, but growth in the third quarter was 15.7% year-on-year, so Amazon’s growth is impressive even in a rapidly...

In this holiday episode of 5 Questions with a Supply Chain Innovator, we talked with a special guest: Santa Claus (although you may know him as Saint Nicholas, St. Nick, or Kris Kringle, among others.) He was in town researching technology and practices to improve his supply chain and, more specifically, fulfillment. So grab some eggnog and enjoy! GCS: Normally we would introduce our guest and what they do, but in this case, I think most are familiar with you and...

From disruption in the last mile to the rise of Fulfillment by Amazon, 2016 was a busy year across the supply chain. But what lies ahead in 2017?  I talked to our experts here at Grand Canal Solutions to understand what changes they see coming in the new year. Fulfillment Gets Prescriptive (Doug Jones, CEO) Responding to the “biq squeeze” of the demands of the e-consumer on one side, and goliath Amazon on the other, suppliers, especially in B2C business’ but also in B2B,...

UPS announced an additional General Rate Increase (GRI) update on November 18, 2016. While there was a minor flurry of changes, the big news appears to be the change in the dimensional division from 166 to 139 for packages over 1,728 cubic inches (1 cubic foot). While this move appears to mirror the change FedEx announced a few weeks ago, it’s important to note that the old divisor (166) is maintained for packages under 1,728 cubic inches. Why does this matter?...

The recent focus of the fulfillment and logistics staff at e-commerce retailers has undoubtedly been on preparing for the coming holiday peak season.  Hiring seasonal labor, providing adequate inventory and confirming carrier capability and developing contingency plans are required to ensure a successful holiday season.  Along with the shipping peaks of November and December comes another peak – Returns. Handling Returns efficiently is not only essential in managing costs but meeting or exceeding customer expectation has a demonstrated positive impact...