Fulfillment IQ Blog

What’s your fulfillment IQ?

From disruption in the last mile to the rise of Fulfillment by Amazon, 2016 was a busy year across the supply chain. But what lies ahead in 2017?  I talked to our experts here at Grand Canal Solutions to understand what changes they see coming in the new year. Fulfillment Gets Prescriptive (Doug Jones, CEO) Responding to the “biq squeeze” of the demands of...

The recent focus of the fulfillment and logistics staff at e-commerce retailers has undoubtedly been on preparing for the coming holiday peak season.  Hiring seasonal labor, providing adequate inventory and confirming carrier capability and developing contingency plans are required to ensure a successful holiday season.  Along with the shipping peaks of November and December comes another peak – Returns. Handling...

The big carriers’ annual General Rate Increase (GRI) is like the hardy perennial of logistics – you know that, whatever else might be happening (like, for example, minimal inflation in most goods and services), it’s going to pop up every year. This year is no exception. Both UPS and FedEx are raising their prices by more than the (subdued) inflation rate...

Last week, I had the privilege to attend the 2016 3PL Value Creation Summit in Chicago, IL. The 4th annual show was hosted by Armstrong & Associates and brings together 3PL professionals from across the globe to assess the future outlook for 3PLs and to explore business and technical strategies for value creation. No one can predict the future; however, it...

Among the myriad of supply chain articles, posts and blogs regarding the UPS and FedEx rate increases for 2017 is the fact that residential and delivery area surcharges, as well as large package surcharges, are increasing more than the freight rates. Of particular impact is the recently announced change in FedEx’s dimensional weight divisor which has the potential impact of...

As you know, CSCMP is dedicated to the advancement and dissemination of research and knowledge on supply chain management. This was my first CSCMP Annual Conference, so I was extremely excited to learn from the over 3,000 attendees from corporations, suppliers, and academia. However, not everyone had the luxury of attending the conference in Orlando this year (not even with...

In this episode of 5 Questions with a Supply Chain Innovator, we talk with James Kellso, an ex-Intel supply chain leader and a professor of supply chain management at Arizona State University. GCS: For our readers who may not know you, what is your background in supply chain management? JK: For 25 years I managed various aspects of supply chain and logistics...

On September 19, FedEx announced their widely expected rate increases for 2017.  As is the industry practice from the 2 duopoly competitors, their general rate increases are typically announced in the September time frame.  In a break from the traditionally “lock-step” increase amounts, FedEx’s increase is an average of 3.9% for Express package and freight rates for the U.S. U.S....