16 Aug GrandCanals Launches Fulfillment Intelligence Cloud 4.0
GrandCanals, a commerce fulfillment analytics provider, has launched version 4.0 of the Fulfillment Intelligence Cloud (FIC), a SaaS application that enables analytics-driven fulfillment. Built to optimize fulfillment and delivery, FIC 4.0 is designed to help e-Commerce and retail companies increase sales and deliver orders by improving their delivery experience.
Updates to FIC 4.0 include:
- Delivery Performance — which provides companies access to real-time monitoring of carrier delivery performance. The feature predicts when delivery delays are likely to occur, even before the carrier informs the retailer of a new estimated delivery date; and
- Customer Delivery Alerts and Tracking — which allows companies to share fully customizable shipment status updates with their customers via their own website, SMS or email messages.