MASTERING ECOMMERCE WITH ANALYTICS-DRIVEN FULFILLMENT
Businesses across industries including but not limited to apparel; food & beverage; health, beauty & cosmetics; home goods; and sporting goods are struggling to keep up with rapid changes in eCommerce. The growth of the Internet has millennials buying and demanding to receive their orders when and where it’s most convenient. In addition, Amazon.com is setting new customer expectations for delivery times, cost, and convenience and carrier prices keep rising putting pressure on already slim margins.
So, how can you deliver a first-class customer experience and grow your business given these market forces?
The answer is Analytics-Driven Fulfillment.
Developing a core competence in analytics-driven fulfillment gives you the technology and business logic you need to master eCommerce, increase sales, fulfill with confidence, and delight your customers – just like Amazon.com. With purpose-built analytics and modeling, you can ensure that you are providing your customers with the best possible combination of cost and service in every instance. Developing a capability in Analytics-Driven Fulfillment also provides you with the visibility and capacity to continuously improve your fulfillment operations — to constantly find where better is possible and to stay on top of changes in your customers, markets, and competition.