Analytics-Driven Fulfillment For Operations Professionals

Fulfill with Confidence and Delight Your Customers


It’s your job to make sure that products are reaching customers at the time and in the way they are expecting, and to do so at the lowest cost possible. The business continuously asks for more efficiency, but the carriers don’t make it easy for you, with complex, confusing pricing schemes and a welter of different services. Analytics-Driven Fulfillment can cut through the fog and give you clear insights into what is happening in your fulfillment chain and where there is room to improve efficiency as well as the customer experience.


The Fulfillment Intelligence Cloud from GrandCanals provides you with the capabilities you need for Analytics-Driven Fulfillment. Reduce your fulfillment costs and protect your margins by choosing the best tradeoffs between carrier service and cost for each individual shipment – before the package ships!


Leverage over a century in carrier experience and decades of deep knowledge in analytics software to take advantage of the same capabilities that market leaders are using to gain visibility and control of fulfillment costs while delighting their customers.



Grove Collaborative saved over 25% in shipping costs per order and 1,000 man-hours per year using GrandCanals’ Fulfillment Intelligence Cloud. FIC allowed them to get immediate visibility into complex costs but also gain control so that they could improve for the future.

Who benefits from analytics-driven fulfillment?

C-Level / Vice President of Operations

As head of operations you wear many hats. Not only are you responsible for the effective and efficient use of resources for fulfillment, you have financial responsibility as well. But what application do you have to manage fulfillment properly? Speadsheets don’t count, nor do they suffice. With fulfilment analytics you have timely and consolidated fulfillment data at your fingertips. This ensures that your fulfillment operation is always optimized.

Director / Manager of Operations

Managing fulfillment operations is an almost impossible task. Time is critical and resources are tight. Crunching numbers related to fulfillment and shipping costs is a nightmare. You have multiple carriers, with a variety of services and costs. It can take hours of spreadsheet work to get a simple metric such as shipping cost per order. What do you do? With access to fulfillment analytics, your team has real-time access to all the data you need to manage fulfillment operations.



The emergence of omni-channel fulfillment concepts has dramatically increased the number of small-parcel, direct-to-consumer shipments. In this whitepaper, learn how to understand market forces behind omni-channel and use analytics-driven fulfillment to improve your fulfillment chain.

The Fulfillment Intelligence Cloud

The Fulfillment Intelligence Cloud provides all the capabilities you need to practice Analytics-Driven Fulfillment. Find out how you can join the market leaders who are using the Fulfillment Intelligence Cloud to get lean, stay lean, and master the eCommerce transformation.