FULFILLMENT INTELLIGENCE CLOUD

Advanced Analytics to Fulfill With Confidence and Delight Your Customers

Enabling Analytics-Driven Fulfillment

The impact of the internet on both business-to-consumer (B2C) and business-to-business (B2B) commerce has been enormous. B2B and B2C eCommerce industries are growing far faster than traditional channels and are transforming the definition of a superior customer experience. As a result, the fulfillment process has gone from a post-order afterthought to an important source of competitive differentiation and can even influence whether the sale happens in the first place. Now the big question becomes.

“How can I profitably meet customer expectations in a rapidly-transforming

eCommerce driven world?”

The Fulfillment Intelligence Cloud (FIC) from GrandCanals answers that question. The Fulfillment Intelligence Cloud collects data from your carriers and your internal systems, then our FD-Mapper™ technology normalizes that data to make “apples-to-apples” comparisons across carriers possible. The advanced analytics software in the Fulfillment Intelligence Cloud provide the actionable recommendations that can drive improved customer service, more efficient operations, and reduced costs. And when you take action, that information is fed back into those supporting systems, to create a closed-loop process that enables continuous improvement. All of this packaged up in a fast and easy-to-use SaaS application!

Purpose-built for direct to customer fulfillment

In contrast to general purpose analytics or data visualization applications, the Fulfillment Intelligence Cloud has been purpose built to enable Analytics-Driven Fulfillment by a focused team of supply chain experts, data scientists, and technologists with over a century of combined experience on both the customer and provider side of fulfillment operations.

Advanced, actionable analytics

In addition to the business knowledge embedded into the software, which provides the knowledge of which questions to ask, the Fulfillment Intelligence Cloud has the analytics capabilities needed to provide actionable answers to those questions and to provide the insights needed to optimize results.

Data Normalization with FD-Mapper™

Data normalization is a critical step in breaking down the silos isolating information in different parts of your fulfillment chain. FD-Mapper makes it possible to synthesize information from a range of sources, to give you the most accurate and complete picture of your fulfillment options and operations.

RESTful APIs for Integration

Minimize the cost and difficulty of leveraging fulfilment data across your fulfillment chain through RESTful APIs. Using these standardized RESTful APIs, connect with internal and external fulfillment systems and data sources to create closed loop processes and more robust analytics. Leverage the power of all your fulfillment dat to improve services and the customer experience.

KEY ELEMENTS OF THE FULFILMENT INTELLIGENCE CLOUD

WhitePaper

Surviving the eCommerce Transformation

Why Analytics-Driven Fulfillment is Critical to Your Business.

KEY FEATURES OF THE FULFILLMENT INTELLIGENCE CLOUD

THE FULFILLMENT DASHBOARD

Get impactful summaries and visualizations of your shipping – weights, zones, costs, and more

Get a clear understanding of where you are, what key trends look like, and monitor compliance with the business rules you have established.

CARRIER MODELING

Compare and contrast carriers for
cost and fulfillment service on
origin-destination pairs

Clearly and easily determine which carrier is the best choice for a given combination of origin, destination, and customer service requirements.

SERVICE MODELING

Compare and contrast different service types for cost and customer service levels

Identify the best service to meet customer expectations, cost constraints, based on the location of inventory and customers

TURBORFP

Quick, painless preparation of RFPs, using your actual shipping data. Automated analysis of the resulting proposals, in seconds

Cut 90% of RFP preparation time, achieve cost savings of 20% or more. Read Our Turbo RFP Datasheet>

FD-MAPPER

Powerful data normalization technology that maps disparate inputs to a single, standard format

Get a unified view of all of your carriers and internal systems. Easily compare and contrast carrier services and switch if a better fulfillment option exists.

RESTful APIs

Simple robust integration with a wide range of internal and carrier systems

Minimize the cost and difficulty of getting data into and out of your and your partners’ systems and feed data back into internal systems to create a closed-loop fulfillment process.

What are you trying to do in fulfillment?

No matter your goals, GrandCanals has a plan to suit your individual needs. We are competitively priced so you can rest assured you’ll see quick ROI

FULFILLMENT INTELLIGENCE CLOUD

Datasheet

Struggling to figure out how you can profitably meet customer expectations in a rapidly-transforming eCommerce world?  The Fulfillment Intelligence Cloud (FIC) from GrandCanals answers that question.   Download this datasheet to understand the key features that make FIC a game-changer for businesses around the world.

ECOMMERCE, BRICK & MORTAR, AND 3PLS CAN BENEFIT

ANALYTICS-DRIVEN
FULFILLMENT FOR B2C

Profitably meet customer expectations in this rapidly transforming eCommerce world

ANALYTICS-DRIVEN
FULFILLMENT FOR B2B

Optimize distribution and profitably meet
customer expectations

ANALYTICS-DRIVEN
FULFILLMENT FOR 3PLS

Master the small parcel and LTL opportunity