We improve your customers' delivery experience


Rise in eCommerce
in 2016

Retail eCommerce sales will reach $1.915 trillion in 2016, accounting for 8.7% of total retail spending worldwide. Online sales continues to expand rapidly, with a 23.7% growth rate for 2016.


Amazon’s rise in market
share, last decade

Amazon.com’s dominance in eCommerce can’t be understated. Amazon is raising the standard of customer expectations on fulfillment and it has resulted in a 1,934% increase in market capitalization over the last decade.


Surveyed abandon when no delivery date given

In a recent survey, 50% of consumers have abandoned the shopping cart only because no delivery date was given.


Surveyed abandon when shipping too costly

We’ve all done it: click 10 times to get a shipping price and shipping costs to make the purchase too expensive.


The rise in eCommerce has given consumers an unprecedented level of shopping convenience. At the same time, customer expectations are rising. The question isn’t how do you compete. The question is how do you survive? At GrandCanals, we help companies survive and thrive by improving their delivery processes both pre-click and post-click. The net result is an increase in sales conversions, reducing shipping costs, and improved CSAT.


Ecommerce, brick & mortar & 3PLs

We are proud that dozens of eCommerce, brick & mortar, and 3PLs call us their strategic partner. Are you struggling to keep up with the pace of eCommerce? Do you wish you had the software that Amazon uses for their own delivery? Are you a 3PL looking to take advantage of the fast-growing segment of small-parcel & fulfillment? If so, contact us now and join us!


We’ve seen it all. Just ask us.

At GrandCanals, we have over 100 years of delivery experience. Our leadership team has worked at companies such as Apple, DHL and Target, helping deliver market-leading innovations that power the new age of eCommerce. We’ve also experienced how existing solutions fall short of the ultimate goal of improving the delivery network and the overall customer experience. It’s not about freight audit and payment. It’s about the delivery experience!


Analytics-powered delivery

Data alone isn’t intelligent. It takes experience and analytics to uncover insight. Our team has developed cutting-edge technology and analytics to specifically improve delivery within innovative companies such as Ikon and Apple.  At GrandCanals, we’ve created FD-AI™, a set of powerful data science algorithms that find the optimal mix of carriers and services to match your delivery strategy — at the push of a  button!

Not Another BI Tool

GrandCanals is singularly focused on improving delivery

Given the importance of small-parcel shipping in the new eCommerce world, delivery needs its own analytics, not charts and graphs from a reskinned BI tool or spreadsheets. Our entire company was founded on this principal. Our solution suite was built with this premise. As a result, we provide insight and advice, unlike any other company. In turn, this allows our
customers to act unlike any other competitor in their space.